Software Assurance overview
Microsoft’s maintenance programme is called
Software Assurance. It is designed to help customers realise the
full value of their Software Investment, by offering a range of
benefits including but not limited to the following:
- Easier Budgeting & Spreading Payments
Annually
- Desktop Deployment Planning Services
- Technical Training
Vouchers
- 24x7 Problem Resolution Support
- Virtual PC Express
- New Version Rights
- Elearning
Customer who purchase Software Assurance
membership with their Open, Select or Enterprise Agreements can
access these benefits via their Microsoft Volume Licensing System
(MVLS)
Training Vouchers by Microsoft Learning
With the Software Assurance Training voucher benefit,
organisations of all sizes can realise greater efficiency through
Instructor Led training at any CPLS Worldwide. Qualifying
organisations receive one free day of training for each voucher
redeemed. These vouchers are for designated courses and
must be redeemed during the licence agreement. Your Benefits
Administrator will need to activate the vouchers through Microsoft
Volume Licensing Services (MVLS) and assign them to individuals in
your organisation.
The list price for Microsoft training is a minimum of
€359 per day, so by utilising the training
vouchers you can make a significant reduction in your training
budget.
In March 2006 Microsoft expanded the current training voucher
benefit for Software Assurance customers. Enterprise and
Select agreement customers with 30,000 or more Office application
or Client licenses will receive additional vouchers for
training. Customers who were active on the launch date in
March 2006 will receive the full allotment of additional vouchers,
regardless of the time remaining in their agreement.
Global Knowledge is a committed Microsoft
Partner through whom you are able to utilise your Microsoft
Software Assurance training vouchers.
How Global Knowledge can help
As a Global Knowledge Software Assurance
Customer, you have privileged access to the following benefits free
of charge:
- Provision of management of your vouchers
removing the administration overheads
- Freephone Helpdesk for all SA customers
on 1850 940 940
- Benefits outsourcing through MVLS for
customers with vouchers in excess of 50 days
- Training Needs Analysis for customers with
vouchers in excess of 50 days
- Extra days to add onto existing vouchers
@ €250 per day
- Ability to run on-site courses using
vouchers
- Ability to schedule
extra courses using vouchers
In summary, Global Knowledge
is more than happy to activate your Software Assurance training
benefits and create training vouchers on your behalf. All Global
Knowledge require is your Microsoft Volume Licensing Services
(MVLS) Agreement number and we can create the vouchers and allocate
these to the authorised Microsoft courses of your choice.
We believe that these benefits are unique in
the market and will give you access to a dedicated team to assist
you in understanding how you can now take advantage of the great
benefits of Software Assurance!
Find your benefits administrator today
– Remember Use your vouchers or Lose them.
In addition to the information above should
you have any questions or want to discuss the utilisation of your
Software Assurance training vouchers please contact your Account
Manager at Global Knowledge on +353-1-814
8200 or via e-mail at info@globalknowledge.ie