Our online booking portal - iConnect is a simple yet powerful web based booking system that is designed tomake the administration and management of all your training both cost effective and trouble-free. It has been developed by Global Knowledge for the exclusive use of our clients.

Whether you are booking a single delegate on a scheduled course or inviting a number of people to a bespoke training programme, there typically is a complex training administration process involved. This often takes up a great deal of time on the part of your training booker, the delegates, and your learning & development and finance functions. That's all changed with iConnect from Global Knowledge.

This intuitive, easy to use system has been developed in collaboration with you and other clients. You have told us what was wanted and our developers have incorporated your feedback into iConnect. Routine tasks are fully automated, saving you time and resources. You'll have access to information on all the courses offered by Global Knowledge and information on the learning events scheduled in real time, with details of place availability clearly indicated.

iConnect allows you to record enquiries about courses; make provisional bookings; confirm bookings; assign delegates to courses; and automatically send out joining instructions by post or email.

With iConnect you gain centralised visibility, management and administration as well as insight into your training activity and spend.

Features of iConnect

• Online booking functionality

• Ability to book multiple delegates to one event

• Real-time event and course information

• Company specific pricing

• Levels of authority and roles

• Ability to define a workflow and user rights to meet job roles and mapping into the organisation

• Pre-paid packages and contracts

• Integration of company own events

• Insight into training spend and other management reporting

• Simple and advanced course search

• Automatic joining instructions

• Customisation of the look and feel of the site

Benefits to our Customers

• Reduced costs through the streamlining of the course booking process

• Accurate tracking of learning activities

• Evidence based decision making

• Management information that gives visibility of learning trends and spend

• Greater control of both the budget and the learning booked

For further information or to arrange a demonstration contact our Learning Services team on learningservices@globalknowledge.co.uk or iconnect@globalknowledge.co.uk