White Papers

Welcome to the Global Knowledge White Paper Library (Acrobat Reader 9 or equivalent needed to view PDFs). Get the latest information on the hottest IT and business topics directly from our expert instructors and training partners.

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Recently Added

Apache Hadoop: The Swiss Army Knife of IT (Rich Morrow)

While Apache Hadoop originated as a batch process, big data analysis framework, today's uses of the technology have evolved and grown dramatically. Explore new use cases and value that Hadoop can bring to your organization.

vCenter Operations Manager (vCOPS): What it is and why you should use it (John Hales)

For years, vSphere has had alarms to let you know when things are above or below thresholds you specify. Now, with vCenter Operations Manager (vCOPS), you can let the computer do what it does best: monitoring and alerting, figuring out what is "normal", and then notifying administrators when things are abnormal

Troubleshooting Cisco Switches (Joe Rinehart)

When an outage or network incident takes place, having a solid strategy for how to approach incidents can give you the confidence to effectively resolve the problem even in the midst of the proverbial storm.

Simplifying VMware vCloud (John A. Davis)

This white paper provides a clear explanation of the clouds powered by VMware vCloud Suite..

IP Version 6 Transition Mechanisms (Joe Rinehart)

The move from IPv4 to IPv6 will take a number of years to complete, and network engineering professionals already proficient in the use of IPv6, as well as the available coexistence mechanisms, will undoubtedly stay in high demand throughout this process.

QoS - Keeping It Simple

The goal of this paper is to educate you enough about QoS so that you can build a QoS policy that is just right for your network.