CAPPS - Integrating Cisco Unified Communications Applications v8.0
Discover the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection in this course. You will learn about voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms. You will also learn about Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager (CUCM).
This alternative to traditional instructor-led training provides you with live virtual instructor-led training with the option of self-paced e-Learning. Instead of meeting in one physical locale, you will participate in live lectures over the Internet.
These e-Learning classes are taught in two three-hour lectures each week. Lectures are team taught, providing pace, diversity, and spontaneity not possible with a lone instructor. Recorded versions of lectures are available 24x7 for review if you miss any of the scheduled live lectures or if you simply prefer self-paced e-Learning to work through on your own time.
What You'll Learn
- Voice mail integration options and requirements
- Cisco Unity Connection in a CUCM deployment
- Implement Cisco Unity Express in a CUCM Express deployment
- Implement voice mail networking using VPIM
- Implement Cisco Unified Presence and Cisco Unified Personal Communicator
Who Needs to Attend
- Network administrators and network engineers
- CCNP Voice candidates
- Systems engineers
Prerequisites
Follow-On Courses
Certification Programs and Certificate Tracks
This course is part of the following programs or tracks:
- CCNP Voice - Cisco Certified Network Professional Voice
Course Outline
- Introduction to Voice Mail
- Voice Mail Integration Overview
- General Requirements for Voice Mail Integration
- Cisco Unity Connection in a CUCM Environment
- Integrating with CUCM
- Configuring the Cisco Unity Connection System
- Using Cisco Unity Connection Partitions and Search Spaces
- Implementing Cisco Unity Connection Call Management
- Configuring Cisco Unity Connection Users
- Monitoring and Troubleshooting Cisco Unity Connection
- Cisco Unity Express Implementation in a CUCM Express Environment
- Cisco Unity Express Overview
- Integrating Cisco Unity Express with CUCM Express
- Configuring the Cisco Unity Express System
- Configuring Cisco Unity Express Users
- Cisco Unity Express AutoAttendant
- Troubleshooting Cisco Unity Express
- Voice Profile for Internet Mail (VPIM) Implementation
- VPIM Basics
- Implementing VPIM in Cisco Unity Connection
- Implementing VPIM in Cisco Unity Express
- Cisco Unified Presence Implementation
- Cisco Unified Presence
- Cisco Unified Presence Components and Communication Flows
- Integrating Cisco Unified Presence
- Configuring Cisco Unified Presence Features and Implementing Cisco Unified Personal Communicator
- Verifying and Troubleshooting Tools for Cisco Unified Presence Components
Labs
- Integrate the CUCM and the Cisco Unity Connection Voice Mail System - Part 1
- Integrate the CUCM and the Cisco Unity Connection Voice Mail System - Part 2
- Integrate the CUCM and the Cisco Unity Connection Voice Mail System - Part 3
- Integrate the CUCM and the Cisco Unity Connection Voice Mail System - Part 4
- Integrate the CUCM and the Cisco Unity Connection Voice Mail System - Part 5
- Unity Connection Authentication Rules
- Unity Connection Partition and Search Space
- Unity Connection User Templates and User Mailbox Creation
- Add a Mailbox in Cisco Unity Express
- Configure a Login Policy in Cisco Unity Express
- Configure an Auto-Attendant
