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Course Title	Code	Days
Avaya Aura Contact Center - Installation and Configuration	3608C	5
Avaya Aura Contact Center Administration	3609C	5
Avaya Aura Contact Center - Service Creation Environment	3610C	5
Avaya Aura Contact Center Fast Track - Installation, Administration, and Scripting	3621C	10
Avaya Aura® System Manager Implementation, Administration, Maintenance, and Troubleshooting	5U00095	2
Avaya Aura® Session Manager Implementation, Administration, Maintenance, and Troubleshooting	5U00096	8
CS 1000 Upgrade and Avaya Aura® Integration Bootcamp	9U00166I	5

Course Title	Code	Days
Administering Cisco Unified Communications Manager	ACUCM	3
Administering Cisco Unity Connenction	AUC	2
Administering Cisco Unified Contact Center Enterprise	AUCCE	5
Integrating Cisco Unified Communications Applications	CAPPS	5
Cisco 360 Learning Program for CCIE Voice Advanced Workshop 1	CIEV1	5
Cisco 360 Learning Program for CCIE Voice Advanced Workshop 2	CIEV2	5
Implementing Cisco Unified Communications Manager Part 1	CIPT1V8	5
Implementing Cisco Unified Communications Manager Part 2	CIPT2V8	5
Cisco Unity Design & Networking	CUDN	4
Implementing Cisco Voice Communications and QoS	CVOICEV8	5
Cisco Unified Customer Voice Portal Implementation v7.0	CVPI	5
Deploying Cisco Unified Intelligence Center	DUIC	3
Introducing Cisco Voice and Unified Communications Administration	ICOMM	5
Implementing Cisco Unified Wireless Voice Networks	IUWVN	5
Implementing Advanced Telepresence Video Solutions Part 1	PAIATVS1	5
Implementing Advanced Telepresence Video Solutions Part 2	PAIATVS2	5
Implementing Cisco QOS	QOS	5
Troubleshooting Cisco Unified Communications	TVOICE	5
Cisco Unified Communications Architecture and Design	UCAD	5
Fast Track : Administering and Deploying Cisco Unified Contact Center Enterprise	UCCEFT	10
Unified Contact Center Express & Unified IP IVR Deployment	UCCXD	5

Course Title	Code	Days
LYNC Server 2013 Ignite	LYNC	4
Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010	M10135	5
Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010	M10165	5
Designing & Deploying Messaging Solutions with Microsoft Exchange Server	M10233	5
Core Solutions of Microsoft Exchange Server 2013	M20341	5

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