Course Introduction
What is IP Communications, Managing IP Communications (IPC) and Cisco IPC Management Solutions
Using Cisco Unified Operations Manager (OM) / Service Monitor
Preparing OM for Initial Use, Monitoring Dashboards, Diagnostic Tests, Reports, Monitoring Call Quality, Notification Services and Fine Tuning of Polling and Threshold Settings
System Administration
Planning, Preparing Devices for Management, Preparing Applications / Services for Management, Advanced Security Topics, Deploying Cisco 1040 Sensors and Server Administration