Introduction to Cisco Unified Communications Manager
- Understanding Cisco Unified Communication Manager Architecture
- Understanding Cisco Unified Communications Manager Deployment and Redundancy Options
- Installing and Upgrading Cisco Unified Communications Manager
Administration of Cisco Unified Communications Manager
- Understanding Cisco Unified Communications Manager Administration Options
- Managing Services and Initial Configuration of Cisco Unified Communications
- Managing User Accounts in Cisco Unified Communications Manager
Single- Site On-Net Calling
Configure Cisco Unified Communications Manager to support On-Cluster Calling
- Understanding Endpoints in Cisco Unified Communications Manager
- Configuring Cisco Catalyst for Endpoints
- Implementing and Hardening IP Phones
Single-Site Off-Net Calling
- Implementing MGCP Gateways in Cisco Unified Communications Manager
- Configuring Cisco Unified Communications Manager Call-Routing Components
- Implementing Cisco Unified Communications Manager Digit Manipulation
- Implementing Calling Privileges in Cisco Unified Communications Manager
- Implementing Call Coverage in Cisco Unified Communications Manager
Implementation of Media Resources, Features, and Applications
- Implementing Media Resources
- Configuring Cisco Unified Communications Manager User Features
- Configuring Presence-Enabled Speed Dials and Lists
- Integrating Cisco Unified Communications Manager with Voice-Mail Systems
- Implementing Cisco Unified Video Advantage